Victron is sensitive to the demands and challenges that customers are constantly under. Utilizing a customer centric service model, we help solve those challenges and provide a path for a successful relationship. Early formation of our Customer Focus Teams (CFTs) maximizes the communications and learning process.
Our Teams consist of:
Program Manager – Tactical and Strategic program planning, implementation and sustaining account management. Advocate and communicator of Customer’s voice internally within victron, inc.
Program Buyer – Procurement of materials, MRP execution, front line supply chain management and part end of life/obsolescence analysis and management
Program Engineer – DFx analysis and reporting, proactive technical interface, manufacturing and engineering issue resolution