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Fundamental to our success is our Customer Focused Teams (CFTs). Ingrained in each team is a deep dedication to execute on the tactical needs and champion the strategic initiatives of each customer.
“Each of the Customer Focused Teams are formed early in the engagement with a customer to maximize the communication and learning process associated with each unique program and product. Our teams are supported by various functional groups within Victron and more importantly, they have a direct communication channel to executive management.
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We view the customer relationship as a long terms partnership. We are committed to providing total customer satisfaction with the greatest value and the highest quality possible”
Chris Lee
President of Victron